General Information

  • Reception - operates between 8:00 am and 6:00 pm Sunday to Thursdays and 8.00am to 7.00pm Friday and Saturdays.If you are arriving after this time please call for after hours access procedures.
  • Duty Manager - A Duty Manager is available 24 hours.
  • Credit Cards - We accept most major credit cards, Master card, Visa, Bank card, American Express and Diners. Please note a 1.5% surcharge applies on all credit card transactions.
  • Safe - Valuables can be deposited in the Resort safe at reception.
  • Check in Time - Check in time is 2:00 pm.
  • Check out Time - Check out time is 10:00 am.
  • Transfers - Courtesy transfers are automatically arranged for all guests on arrival and departure with local bus company Magnetic Island Bus Service.

For your business needs

  • Wireless Hotspot - Connect to the internet with your own laptop.
  • Modem Connections - Are possible via in-room phone port.
  • Facsimile - A facsimile service is available at reception for a nominal charge.
  • Messages & Mail - Are held at reception if they have not already been delivered to your room.
  • Photocopying - Reception is happy to make your photocopies, a small charge does apply.

For your convenience

  • Internet Cafe - Check your emails and surf the net. Printing also available.
  • Newspapers - Order your paper at reception the day prior or complimentary papers are available to enjoy during breakfast in MacArthur's Restaurant.
  • Postage Stamps - Leave your mail with reception and we will post it for you, making any charges to your account.

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